Refund Policy

1. Introduction

This Refund Policy explains how refunds are handled for subscriptions, services, vendor fees, and other paid features offered through Noble Nikah.

2. General Policy

Payments are generally non-refundable unless:

• Required by law.
• A billing error occurred.
• A duplicate payment was processed.
• The service was not delivered due to a Platform issue.

3. Subscription Services

Subscription fees:

• May renew automatically.
• Are billed according to the selected plan.
• Can usually be cancelled before renewal.

Cancellation prevents future billing but does not automatically entitle users to refunds for prior billing periods.

4. Vendor and Promotional Services

Vendor listing fees, promotional campaigns, or featured placements may be non-refundable once:

• Campaigns have started.
• Listings are published.
• Services have been delivered.

5. Exceptional Refunds

Refund requests may be reviewed in cases involving:

• Technical failures.
• Fraudulent transactions.
• Unauthorised payments.
• Service outages.

Supporting evidence may be required.

6. Chargebacks

Users should contact Noble Nikah before initiating chargebacks.

Fraudulent or abusive chargebacks may result in account restrictions.

7. Processing Time

Approved refunds may take several business days depending on:

• Payment provider processing times.
• Banking institutions.
• Currency and regional requirements.

8. Contact

For refund requests:

• Email: billing@noblenikah.net